Triage and resolve hardware, software, networking, and account issues via tickets.
Diagnose and resolve macOS, ChromeOS, iOS, and Android issues.
Troubleshoot device enrollment, configuration profiles, and policy enforcement.
Support access management and onboarding/offboarding workflows.
Escalate issues requiring cross-team coordination.
Hands-on support for user tech, AV systems, conference rooms, and printers.

🎯 Requirements

5-7+ years IT support in fast-paced environments.
Excellent communicator who enjoys helping people solve problems.
Strong troubleshooting; methodical, curious, persistent.
Experience supporting macOS endpoints; ChromeOS, iOS, Android.
Significant Google Workspace administration experience.
Slack workspace admin experience.

🎁 Benefits

Competitive compensation and benefits.
Optional equity donation matching.
Generous vacation and parental leave.
Flexible working hours.
Lovely office space.

🛃 Visa sponsorship

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