Related skills
slack okta zoom google workspace macos📋 Description
- Provide hands-on and remote macOS support for devices and peripherals.
- Resolve issues via Slack and Jira Service Management.
- Manage user provisioning with Okta and Google Workspace.
- Configure and maintain Mac laptops via Kandji.
- Support Slack, Zoom, Google Workspace, and video conferencing.
- Onboard and offboard: prep devices, accounts, and access.
🎯 Requirements
- 2+ years IT support or related role.
- Strong macOS troubleshooting and device management.
- Experience with Okta, Google Workspace, Kandji, Zoom, Slack.
- Familiarity with Jira Service Management.
- Excellent communication and problem-solving skills.
- Customer-focused mindset; translate technical concepts clearly.
🎁 Benefits
- Equity
- Healthcare benefits
- Paid time off
- Ongoing professional growth opportunities
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