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hardware voip vpn servicenow client-server📋 Description
- Prioritize, manage, and resolve support requests for end users.
- Set up, install, maintain and upgrade hardware and software.
- Resolve issues with client/server, network, VPN, and VOIP systems.
- Prioritize workload to maximize customer satisfaction.
- Maintain and keep workstations in working order.
- Provide after-hours IT support as needed.
🎯 Requirements
- 3+ years IT support in a PC-based client-server environment.
- Excellent communication with stakeholders at all levels.
- Experience with ServiceNow.
- Strong organizational and multi-tasking abilities.
- Detail-oriented with focus on quality and accuracy.
- Ability to learn new software platforms quickly.
🎁 Benefits
- Competitive base salary and annual bonus.
- Generous PTO, holidays, and parental leave.
- Healthcare benefits, HSA match, 401k match, wellness discounts, tuition reimbursement.
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