Related skills
slack okta jira zoom google workspace📋 Description
- Provide onsite IT support for hardware, software, and connectivity issues.
- Manage device onboarding/offboarding using MDM (Kandji) and Apple Business Manager.
- Administer Okta for user lifecycle management and group configurations.
- Support core SaaS tools: Google Workspace, Slack, Zoom, Notion, Jira ITSM.
- Maintain IT documentation and hardware inventory; triage tickets and escalate issues.
- Coordinate IT onboarding for new hires (laptops and access) and assist with office operations.
🎯 Requirements
- 2+ years of hands-on onboarding/offboarding across hardware and systems.
- Ability to independently manage onsite IT support and operations.
- Familiarity with Okta, Google Workspace, Slack, Zoom, Notion, and ticketing systems.
- Strong track record of ticket resolution and escalation.
- Detail-oriented with experience maintaining documentation and tracking inventory.
- Willingness to support broader office operations, including packages, seating, and People team needs.
🎁 Benefits
- Kandji and Apple Business Manager admin experience preferred.
- Experience managing IT hardware inventory and asset logistics.
- Hybrid IT and facilities/office ops background; vendor coordination (WeWork).
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