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windows networking macos mdm kandji📋 Description
- Provide excellent customer service and timely IT support for our global workforce via ticketing system, Slack channel/DM requests, and/or in-person support
- Onboarding/offboarding: provisioning system access, setting up workstations, hardware inventory, onboarding sessions, access termination, IT communications
- Maintain endpoints with Intune and Kandji MDM; perform regular audits for accuracy and compliance
- Contribute to IT projects to increase business efficiency and productivity
- Provide AV support for meetings/events and after-hours on-call
🎯 Requirements
- 2-3 years in fast-paced corporate IT
- Advanced knowledge of macOS and Windows
- Advanced proficiency in MDM solutions (certifications bonus)
- Proficient with core IT systems and IT management tools
- Experience with ticketing/helpdesk systems
- Experience troubleshooting AV and conferencing equipment
🎁 Benefits
- Medical, Dental, Vision insurance (full-time)
- Competitive pay
- Maternity and paternity leave
- Short and long-term disability
- Opportunity to learn from leadership
- Top-of-the-line company swag
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