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security windows networking macos mdm📋 Description
- Provide IT support for our global workforce via ticketing, Slack, and in-person help.
- Manage onboarding/offboarding: provisioning access, workstation setup, and asset shipping.
- Maintain endpoints with Intune and Kandji; perform regular policy audits.
- Assist with first-day IT onboarding sessions and coordinate IT communications.
- Provide AV support for meetings/events and after-hours on-call.
- Contribute to IT projects to improve efficiency and employee productivity.
🎯 Requirements
- 2-3 years in a fast-paced corporate IT environment.
- Advanced knowledge of macOS and Windows.
- MDM expertise with Intune and Kandji; certifications a plus.
- Experience with ticketing/helpdesk systems.
- AV/conferencing troubleshooting and networking basics.
- Security best practices; security certifications are a plus.
🎁 Benefits
- Competitive pay and benefits package.
- Open office working atmosphere.
- Laptop provided on hire.
- Learn from a dedicated leadership team.
- Centrally located Chicago office (1 S Wacker Dr).
- Top-of-the-line company swag.
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