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azure windows voip macos intune📋 Description
- Provide first and second-line IT support for Mac, Windows, VoIP, and video conferencing.
- Respond to service desk requests with solutions based on existing documentation.
- Perform routine maintenance, manage user accounts, and document fixes.
- Create and maintain technical documentation for IT processes.
- Manage laptop/desktop lifecycle, provisioning, and asset disposal per policy.
- Serve as regional IT contact and educate staff on IT processes.
🎯 Requirements
- 2+ years in 1st or 2nd line IT support.
- Degree in CS/Information Systems or 2+ years IT experience.
- MacOS UI and user settings expertise.
- Windows 10/11 Enterprise OS, Azure AD, and Intune admin.
- Experience with Active Directory and G Suite.
- Jamf and DEP/Apple Business Manager knowledge.
🎁 Benefits
- Wellness Reimbursement - $300 per quarter.
- Experience Bonus ($1800/year) for an experience.
- Competitive benefits packages.
- Free lunches in the office.
- Hybrid work: in-office 3 days/week, rest remote.
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