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firewall tcp/ip vpn siem edr📋 Description
- Be the first point of contact for customer calls in NOC/SOC.
- Monitor alarms and respond to alerts from IT and networking systems.
- Perform level 1 triage and incident ticketing.
- Respond to security alerts from firewalls, IPS/IDS, SIEM, and EDR.
- Run queries and basic analysis in SIEM and endpoint tools.
- Help improve processes and customer experience.
🎯 Requirements
- Bachelor's degree and/or 1-3 years IT experience.
- Understanding of network security attacks, vectors and protocols.
- Experience with firewalls, routers, switches, and related infra.
- Windows desktop/server and endpoint protection experience.
- Certifications such as A+, Security+, Network+, GIAC/GSEC preferred.
- Excellent communication and multitasking skills.
🎁 Benefits
- Competitive compensation and benefits.
- Training opportunities and personal development.
- Opportunities for professional advancement.
- Diverse and inclusive workplace.
- Equal employment opportunity employer.
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