Unblock colleagues by quickly resolving IT tickets.
Deliver excellent IT support with problem-solving skills.
Help build mature IT systems and drive cross-team IT projects.
Work from the Vancouver office; in-office 5 days/week; remote up to 4 weeks/year.

🎯 Requirements

3+ years in IT Ops
Proven ability to lead projects
Strong Apple support experience
Desire to learn new technologies
Handle tickets within SLAs
Strong communication with technical and non-technical stakeholders

🎁 Benefits

In-office Vancouver base, 5 days/week
Remote work up to 4 weeks/year
Equity and additional compensation may be offered

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