Related skills
documentation security networking onboarding macos📋 Description
- Serve as first contact for in-office IT issues; troubleshoot hardware, software, and network.
- Support global staff with IT issues; collaborate with teams across departments.
- Maintain and monitor office IT infrastructure: workstations, rooms, network devices.
- Collaborate with IT on projects: upgrade infrastructure and implement new tech.
- Utilize IT ticketing systems to manage help-desk requests.
- Help create, manage, and support user accounts and access controls.
🎯 Requirements
- 2+ years of full-time IT support or related field.
- Experience in a startup or tech environment.
- Tech-savvy with macOS, networking, and security.
- Effective communicator; explain issues clearly across teams.
- Proactive, adaptable; able to juggle multiple tasks.
- Hands-on with a service-oriented attitude.
- Vendor management experience.
🎁 Benefits
- Competitive compensation package, including equity.
- Inclusive healthcare package.
- Learn and grow with mentorship and events.
- Flexible time off.
- Gear and a WFH budget to outfit your space.
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