Related skills
slack okta zoom google workspace macos📋 Description
- Be the point of contact for IT in APAC
- Provide Mac environment support locally in Singapore and globally
- Triage tickets and resolve day-to-day IT issues
- Support onboarding to minimize first-day setup issues
- Work on automations to streamline IT processes
- Assist with Asset Management and device refreshes in APAC
🎯 Requirements
- 2+ years IT Support experience
- Familiarity with Okta, Google Workspace, Jamf, Slack, FreshService, Zoom
- Strong troubleshooting, problem-solving, and prioritization skills
- Experience troubleshooting macOS hardware and software
- Motivation to tackle high-level tasks and complex issues
- Customer-focused mindset, willing to go the extra mile for Figmates
🎁 Benefits
- Equal opportunity workplace
- Reasonable accommodations for applicants with disabilities
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