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cybersecurity cloud itil service delivery incident management📋 Description
- Develop and execute the IT ops roadmap aligned with objectives.
- Oversee enterprise IT infrastructure design, deployment, and maintenance.
- Manage IT service delivery teams to meet SLAs and improve support.
- Build and lead a high-performing IT operations team and career paths.
- Manage IT budget, vendor contracts, procurement, and asset reviews.
- Collaborate with security to ensure secure configurations and compliance.
🎯 Requirements
- Bachelor's degree in CS/IT; MBA or advanced degree preferred.
- 10+ years IT ops; 5+ years in senior leadership.
- Strong ITIL or similar service management expertise.
- Hybrid cloud and on-prem infrastructure experience.
- Excellent leadership, problem-solving, stakeholder mgmt.
- Cybersecurity awareness and risk management.
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