Related skills
security linux windows macos vpn📋 Description
- Lead global IT support with 24x7 coverage, SLAs, runbooks, and knowledge base.
- Hire, onboard, and mentor a small IT support team.
- Own incident response for end-user IT issues and post-incident reviews.
- Manage vendors, contracts, and budgets for IT tools.
- Oversee device lifecycle across Mac/Windows/Linux.
- Own office IT infrastructure: connectivity, security, and access control.
🎯 Requirements
- IT operations leadership and team management.
- Experience in 24x7 global IT support.
- Cross-OS device lifecycle management (Windows/Mac/Linux).
- MDM, encryption, patching, endpoint protection.
- Vendor management and IT budgeting.
- Collaboration with Security, HR, and Facilities.
🎁 Benefits
- Competitive compensation including equity package.
- Hybrid working model and flexible hours.
- Access to Meditopia.
- Personal development including language courses.
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