Related skills
remote work itil system monitoring documentation tools ticketing systems📋 Description
- Support day-to-day IT operations and service requests
- Assist with system monitoring and documentation
- Contribute to process improvements in IT services
- Collaborate with internal teams on IT workflows
- Learn IT service management practices and tools
- Work in a remote-first environment
🎯 Requirements
- Currently pursuing IT/CS/MIS or related degree
- Basic understanding of computer systems and OS
- Experience with ticketing systems or documentation tools
- Basic troubleshooting from school projects or internships
- Strong organizational skills and attention to detail
- Clear written and verbal communication
🎁 Benefits
- Paid internship
- Remote-first environment
- Exposure to IT service management tools and practices
- Mentoring and collaboration with IT professionals
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