IT Lab Systems Support Specialist III

Added
14 minutes ago
Type
Full time
Salary
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Related skills

windows tcp/ip active directory lims eln

πŸ“‹ Description

  • Own lifecycle of lab instrument workstations: imaging, hardening, config, install.
  • Configure instrument controllers and integrate with workflows.
  • Collaborate with lab staff, system owners, and operations to support workflows.
  • Coordinate vendor activities for installation, troubleshooting, and maintenance.
  • Support integration of instruments with LIMS, ELN, and data systems.
  • Apply vendor-approved patches and upgrades to stay in validated state under 21 CFR Part 11 and GAMP 5.

🎯 Requirements

  • Bachelor's degree in IT or equivalent experience.
  • Minimum 5 years supporting IT in a GxP environment.
  • Not less than 7 years end-user computer support, regulated industry.
  • Advanced knowledge of Windows desktop OS and PC apps (Word, Excel, Outlook).
  • Proven experience collaborating with lab system vendors and cross-functional teams.
  • Ability to work independently without onsite supervision.

🎁 Benefits

  • Medical Insurance (HDHP with HSA; PPO)
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (medical; dependent care)
  • Short Term Disability | Long Term Disability
  • 401k with Employer Match
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