IT Helpdesk Specialist

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

okta jira google workspace macos zendesk

๐Ÿ“‹ Description

  • Onsite IT support for Barcelona office; Mac-first environment
  • First contact via Slack, walk-ins, and Freshservice
  • Troubleshoot macOS devices (Jamf) and peripherals
  • Manage accounts, password resets, MFA with Okta and Google Workspace
  • AV and events support for meetings and events
  • Asset management and onboarding/offboarding with AssetSonar

๐ŸŽฏ Requirements

  • 3+ years IT support in SaaS/tech
  • macOS and Jamf experience
  • AV and events support experience
  • Onboarding/offboarding experience
  • Google Workspace admin basics
  • Okta MFA and password resets

๐ŸŽ Benefits

  • Annual professional development reimbursement
  • Medical, dental, and vision coverage
  • Hybrid work and generous leave options
  • In-office perks: free meals and snacks
  • Company-funded sport activities and annual offsites
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