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okta google workspace cisco kandji intune📋 Description
- Respond to end-user IT issues across SaaS and hybrid hardware.
- Maintain ticketing system and ensure SLA compliance.
- Update IT docs and SOPs; assist onboarding/offboarding automation.
- Manage asset inventory for macOS/Windows and SaaS licenses.
- Administer Google Workspace and Okta; manage SSO integrations.
- Provide basic network support for Cisco gear and VPN.
🎯 Requirements
- Two+ years in fast-paced SaaS/AI org.
- Resolve end-user issues on macOS and Windows.
- Clear, effective written and verbal communication.
- Strong analytical and troubleshooting skills.
- Experience with IT tools: RMM, MDM, IAM, ticketing platforms.
- Excellent time management and multitasking.
🎁 Benefits
- Healthcare coverage for employees.
- HSA with company match.
- Paid parental leave.
- Hybrid work with home office stipend.
- 401K with company match.
- Employee stock options from day one.
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