Set up new hire computers and ensure access by day one.
Provide general helpdesk support for laptops, Google Workspace, Slack, and video conferencing.
Manage conferencing setups (webcams, headsets) and Meet/Zoom/MS Teams.
Administer enterprise software, including user creation, access control, IAM.
Maintain IT hardware inventory and procurement of tech equipment.
Lead IT onboarding sessions for new employees to ensure a smooth start.

🎯 Requirements

2-4 years of IT helpdesk or IT support experience.
Experience supporting Google Workspace, Slack, and standard business software.
Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.
Working knowledge of identity and access management best practices.
Prior experience in IT hardware asset management and procurement.
Ability to manage onboarding/offboarding processes efficiently.

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