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slack zoom google workspace procurement identity and access management📋 Description
- Set up new hire computers with first-day access.
- Helpdesk support for laptops, Google Workspace, Slack, printers.
- Support conferencing setups: Google Meet, Zoom, MS Teams.
- Administer enterprise software: user creation, access control, IAM.
- Maintain hardware inventory and procurement.
- Lead IT onboarding sessions for new hires.
- Improve IT systems for efficiency and data security.
- Roll out new tools and technologies.
- Manage vendor relationships and licenses.
- Document IT activities and build knowledge bases.
🎯 Requirements
- 2-4 years IT helpdesk/IT support experience.
- Experience with Google Workspace, Slack, and standard apps.
- Familiar with Google Meet, Zoom, MS Teams.
- IAM best practices knowledge.
- IT hardware asset management and procurement.
- Manage onboarding/offboarding efficiently.
- Comfortable with in-person and remote support.
- Strong communication and customer focus.
- Experience documenting IT processes and guides (plus).
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