Provide Tier 1–3 IT support for macOS/Windows via ServiceNow.
Own onboarding/offboarding; provision access in Okta, AD, Google Workspace, Slack, JumpCloud.
Administer SSO and IAM tools: Okta, AD, Google Workspace, JumpCloud.
Manage hardware lifecycle: asset tracking, deployment, procurement.
Support Zoom Rooms and office AV; assist vendors.
Drive automation projects and document workflows to improve IT operations.

🎯 Requirements

3–5 years IT support or systems administration.
Hands-on macOS and Windows experience.
Okta, AD, Google Workspace, Slack, JumpCloud, ServiceNow experience.
Zoom Rooms and AV experience.
Hardware procurement and vendor coordination.
Strong troubleshooting, communication, and documentation.

🎁 Benefits

Medical, dental, and vision insurance.
Mental health resources.
Generous PTO and holidays.
Parental leave for biological/adoptive parents.
Education stipend for ongoing learning.
Wellness and commuter benefits.

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