Added
6 days ago
Type
Contract
Salary
Salary not provided

Related skills

okta google workspace intune atlassian jamf

๐Ÿ“‹ Description

  • Escalate IT incidents; resolve complex requests while meeting SLOs/OLAs.
  • Maintain core SaaS platforms: Okta, Atlassian, Google Workspace, Jamf, Intune.
  • Execute and improve user lifecycles (onboarding, offboarding, access).
  • Support Jira Service Management workflows, SLAs, and asset data.
  • Maintain asset and license data (Torii, Jamf, Firstbase); monitor health.
  • Deliver small changes with low risk; document runbooks in Notion.

๐ŸŽฏ Requirements

  • Corporate IT/SaaS experience in a tech company.
  • Identity and access management (Okta or similar).
  • Endpoint management, macOS with Jamf; Intune for Windows.
  • Administer SaaS tools: Google Workspace and Atlassian.
  • ITSM foundations (incident, request, change); Jira Service Management.
  • Strong troubleshooting across identity, endpoints, and SaaS; automation.
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