Related skills
okta google workspace intune atlassian jamf๐ Description
- Escalate IT incidents; resolve complex requests while meeting SLOs/OLAs.
- Maintain core SaaS platforms: Okta, Atlassian, Google Workspace, Jamf, Intune.
- Execute and improve user lifecycles (onboarding, offboarding, access).
- Support Jira Service Management workflows, SLAs, and asset data.
- Maintain asset and license data (Torii, Jamf, Firstbase); monitor health.
- Deliver small changes with low risk; document runbooks in Notion.
๐ฏ Requirements
- Corporate IT/SaaS experience in a tech company.
- Identity and access management (Okta or similar).
- Endpoint management, macOS with Jamf; Intune for Windows.
- Administer SaaS tools: Google Workspace and Atlassian.
- ITSM foundations (incident, request, change); Jira Service Management.
- Strong troubleshooting across identity, endpoints, and SaaS; automation.
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