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okta jira servicenow active directory intune📋 Description
- Explain system issues to business or non-technical personnel
- Support end-user laptops, tablets, and mobile devices (Mac, Windows, Linux)
- Strong MacOS, Office 365 / SharePoint, and Exchange Online experience
- ServiceNow Service Management or other ticketing system knowledge
- Install and administer software systems; provide analysis and recommendations to both technical and business units
- Survey and analyze systems/tools; provide recommendations to improve performance
🎯 Requirements
- Bachelor's Degree in Computer Science, Computer Information Systems, or a similar degree or equivalent work experience
- Problem-solving whiz in Mac and Windows hardware
- Experience supporting Microsoft Office 365 suite of products (Outlook, Excel, Word, PowerPoint, etc.) on BOTH Mac and Windows
- Microsoft SCCM and InTune for Windows software/hardware admin
- Understanding of JAMF for macOS
- Understanding of Windows Server OS and ability to troubleshoot and correct problems
🎁 Benefits
- Commitment to diversity, equity, inclusion and belonging
- Hire you for who you are; bring your authentic self
- Reasonable accommodation to participate in the application/interview process
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