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windows macos dns vpn active directory📋 Description
- Provide technical support to clients across the US
- Manage hardware at client locations: payment terminals, routers, servers
- Advise on network optimization and product usage
- Collaborate with client IT on hardware, software, and security
- Support employees with laptops, tablets, printers, and apps
- Travel 20-30% with work-from-home remainder
🎯 Requirements
- macOS and Windows OS
- Troubleshoot Windows apps and OS
- Workstation hardware and software knowledge
- LAN/WAN, TCP/IP, VPN, wireless technologies
- Active Directory, DNS, DHCP
- OpenVPN and Juniper SRX experience (plus)
🎁 Benefits
- Remote/hybrid work options
- Collaborative, professional culture
- Exposure to SaaS in payments, auctions, and government
- Travel to client sites (20-30%)
- Growth opportunities in IT services
- Client-focused environment
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