IT Analyst

📋 Description

• IT support & helpdesk: End-user tech support; ticket management; onboarding.
• System administration: Manage user accounts, updates, security configurations.
• Project management: Plan/execute IT projects; implement new tech and upgrades.
• Documentation & SOPs: Create/maintain SOPs; end-user FAQs/how-tos.
• Cybersecurity & network administration: Enforce security; monitor network and security alerts.

🎯 Requirements

• Bachelor’s degree in IT/CS or related field, or equivalent experience.
• 0-5 years IT support or system administration experience.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Knowledge of cybersecurity best practices and IT infrastructure management.
• Ability to work in DC or Salt Lake City, UT office at least 3 days/week; travel up to 25%.

🎁 Benefits

• Medical, Dental & Vision coverage with no premiums.
• 401(k) with company contributions.
• Annual bonus eligibility.
• Unlimited PTO and paid company holidays.
• Wellness and cell phone credits.
• Life and AD&D insurance.