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slack jira zoom google workspace macos📋 Description
- Provide training and support to IT staff and end-users
- Support staff and tech needs in a 150–200 person company
- Prioritize and resolve requests via Atlassian, Slack, and Zoom
- Manage IT ticketing system and meet SLAs
- Manage office hardware, networks, and inventory
- Maintain IT docs and user guides in internal wiki
🎯 Requirements
- 5+ years experience supporting IT services
- MacOS and cloud tech: Google Workspace, Slack, Zoom
- Ability to decide, shift priorities, and manage time
- Strong problem-solving and adaptability
- Experience supporting dispersed teams in remote environments
- Experience in a high-growth tech company
🎁 Benefits
- Equity and health, dental, and vision coverage
- Retirement plan with company contribution
- Parental leave
- Mental health and wellness benefits
- Flexible PTO
- Professional development stipend
- Sales incentives and annual bonuses for eligible roles
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