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azure powershell windows itil servicenow📋 Description
- Primary work in Orlando office with global phone support.
- Follow-the-sun IT support across Americas, Europe and APAC.
- Flexible shift coverage 08:00-18:00 as needed.
- Regular trips to remote offices for onsite support.
- Laptop rollouts and asset inventory management.
- Maintain ticket logging per ITIL standards.
🎯 Requirements
- 1st and 2nd line IT support experience
- Strong customer service
- Experience with ServiceNow ticketing
- Proficient with Windows and macOS laptops
- Knowledge of Active Directory; MS 365 and PowerShell
- Willingness to work in Orlando office 5 days a week
🎁 Benefits
- Medical, dental and vision insurance
- 401(k) plan
- Tuition reimbursement
- Inclusive, collaborative culture
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