IT Administrator - Collaboration Platforms

Added
22 hours ago
Type
Full time
Salary
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Related skills

slack notion google workspace iso 27001 itsm

πŸ“‹ Description

  • Own and administer SaaS collaboration platforms (Google Workspace, Slack, Notion)
  • Primary escalation point for advanced admin, configuration and troubleshooting
  • SME and platform owner for assigned systems; roadmap alignment
  • License strategy across platforms; renewal management and utilization reporting
  • Evaluate and implement new features with security and compliance in mind
  • Troubleshoot complex platform issues including outages, integrations and permissions

🎯 Requirements

  • 6+ years administering enterprise SaaS collaboration platforms (Google Workspace, Slack, Notion)
  • Deep expertise Google Workspace Enterprise: security controls, lifecycle, DLP, Vault
  • Experience governing Slack Enterprise: apps, data retention, security, Slack Connect
  • Experience administering ITSM or ticketing platform with workflow configuration and reporting
  • Experience administering Notion or similar knowledge management platforms
  • Experience managing SaaS licensing models, renewals, utilization tracking, and cost optimization

🎁 Benefits

  • Health, Dental, Vision and Life Insurance
  • Short Term and Long Term Disability
  • Paid Parental, Medical, Caregiver Leave
  • Commuter Benefits
  • Monthly Wellness Stipend
  • Flexible Time Off (FTO) + Holidays
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