Related skills
okta windows google workspace macos itsm📋 Description
- Deliver responsive IT support for in-office and remote employees
- Troubleshoot hardware, software, networking, and A/V issues
- Install, configure, and maintain laptops, peripherals, and tools
- Manage SaaS access and administer core tools (Okta, JAMF, Google Workspace)
- Document IT policies and user instructions to enable self-service
- Identify recurring issues and drive automation improvements
🎯 Requirements
- Experience supporting a fast-paced SaaS company
- Ownership of a physical office/site as IT contact
- Endpoints management for macOS/Windows and MDM
- Identity and access management (Okta, Google Workspace, SSO, RBAC)
- Office network knowledge: Wi-Fi, switches, firewalls, VPN
- AV system deployment and support
🎁 Benefits
- Competitive compensation and benefits package
- Equity and potential incentive compensation
- Life at Airtable and collaborative culture
- Remote-friendly setup with NYC onsite collaboration
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