About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
Job Title: Senior Performance Lead Engineer (P3)Location:HyderabadDepartment:Product Reliability Engineering / Performance EngineeringReports To:Shekhar KurellaAbout the RoleInvoiceCloud is seeking aSenior Performance Lead Engineer (P3)with deep expertise inPerformance Testing, Performance Engineering, Observability, and Distributed Systems. This role is critical in strengthening the reliability, scalability, and performance of our cloud-native payment and billing platform.You will lead performance initiatives across engineering teams, define strategy, architect test frameworks, drive tooling improvements, and collaborate with leaders to ensure our platform meets demanding customer and business expectations. This is ahigh-impact, hands-on technical leadership rolewith influence across multiple product areas.Key ResponsibilitiesPerformance Engineering & Testing
- Lead the design, implementation, and execution of performance, load, stress, resiliency, and scalability tests for complex distributed systems.
- Develop end-to-end performance test strategy, test beds, reusable frameworks, and automation strategies.
- Define performance test strategies, workload models, benchmarking approaches, and performance acceptance criteria.
- Develop advanced performance scripts and harnesses using industry-standard tools.
Troubleshooting & OptimizationConduct deep-dive analysis of performance test failures, bottlenecks, and system degradations across application, database, network, and infrastructure layers.
- Use APM tools (preferablyNew Relic) to isolate issues, tune application performance, and recommend corrective actions.
- Work with engineering teams to address systemic inefficiencies, scalability limits, memory leaks, threading issues, CPU spikes, and downstream constraints.
Observability & Monitoring
- Improve system reliability by influencing and maturing monitoring, logging, alerting, and telemetry frameworks.
- Define and validate SLIs, SLOs, and error budgets for critical services.
- Collaborate with SRE and platform teams to enhance observability capabilities across environments.
Cross-Functional Leadership
- Act as a trusted performance expert for engineering, architecture, operations, and product teams.
- Serve as a technical lead for major performance engineering initiatives and strategic reliability programs.
- Partner with product and engineering leadership to shape reliability and performance roadmaps aligned to business goals.
- Mentor engineers on performance best practices, capacity planning, and system design for scale.
System Reliability & Scalability
- Lead initiatives to improve system uptime, throughput, latency, and resilience across microservices and Kubernetes clusters.
- Identify systemic issues across environments (production, pre-prod, integration) and drive preventive engineering solutions.
- Ensure performance considerations are baked into architecture reviews, design discussions, and release readiness processes.
Required Qualifications5 to 7 yearsof experience in Performance Testing and Performance Engineering for distributed, cloud-native applications.Expert-level proficiency withperformance testing tools(e.g., JMeter, LoadRunner, k6, or similar).Strong experience withAzure Cloud,.NET tech stack,Kubernetes, anddistributed systems architectures.Extensive hands-on experience usingAPM tools, preferablyNew Relic.
- Strong SQL expertise, including performance tuning, indexing, query optimization;experience with sharded databasesstrongly preferred.
- Proven ability to define performance strategies, workload models, scalability plans, and architectural performance requirements.
- Hands-on experience troubleshooting performance issues across the full stack (application, database, network, containers).
- Strong understanding of observability pillars (metrics, logs, traces) and modern monitoring ecosystems.
- Experience developing performance automation frameworks and reusable test harnesses.
- Ability to lead technical discussions, influence architectural decisions, and collaborate with senior engineering leaders.
Preferred QualificationsExperience in FinTech, billing, payments, or high-throughput transactional systems.Familiarity with CI/CD pipelines, feature flagging, and release engineering.
- Experience serving as aTech Lead, leading cross-team performance initiatives or reliability programs.
- Knowledge of SRE principles, reliability best practices, and production readiness standards.
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.
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For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
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