Investor Relations Manager

📋 Description

• Lead and scale the Investor Relations team across time zones.
• Oversee training to ensure high customer service standards.
• Act as primary liaison to the investor base and onboard new investors.
• Manage client communications across chat, email, phone, and queues.
• Drive revenue growth and new business development.
• Ensure the team meets internal and external goals and metrics.

🎯 Requirements

• 2-5 years managing a customer service team.
• Experience in Financial Services, VC or private equity.
• Strong project management; meet critical deadlines.
• Expertise in financial instruments: private placements, VC, PE.
• Excellent written and verbal communication; team oriented.
• Hold Series 7, 63 or 65 licenses; willing to obtain Series 24.

🎁 Benefits

• 401K match: 100% on first 5%, 50% on next 5%
• Annual discretionary bonus
• Company covers medical, dental, and disability insurance
• 3 weeks paid time off + holidays
• 4 weeks sabbatical after 5 years + travel stipend
• Hybrid work in Austin, TX