Related skills
excel powerpoint fraud investigations word📋 Description
- Lead first response and follow-up investigations for battery incidents, traffic incidents, and asset impounds
- Liaise with police, law enforcement, and authorities to manage asset releases
- Support collections by locating poor-paying or suspected fraud customers for asset recovery
- Maintain detailed records of incidents, investigations and external communications
- Develop best practices and improvements to investigative procedures and post-incident protocols
- Manage case follow-ups across police stations and relevant agencies
🎯 Requirements
- Experience in fire incident response and investigations
- Proven track record with law enforcement and traffic law knowledge
- Strong interpersonal and communication skills with customers, law enforcement, and internal teams
- Ability to work proactively and independently in the field
- Proficiency in Excel, PowerPoint and Word; bilingual Swahili and English
- Certification in fraud discipline such as Certified Fraud Examiner (CFE)
🎁 Benefits
- On-site, field-based role across Kenya
- Family-friendly policies and flexibility
- Opportunity to drive digital and financial inclusion
- Collaborative culture with growth opportunities at M-KOPA
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!