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javascript linux bash sql nosql📋 Description
- Act as the second line of support for Bloomreach products.
- Investigate logs, code, data, and configuration; explain findings clearly.
- Own complex investigations (L2) and coordinate with engineering.
- Reproduce, debug, and fix issues using logs, traces, and scripts.
- Manage incidents and change requests; document RCAs and remediation plans.
- Share knowledge and maintain runbooks to improve resilience.
🎯 Requirements
- Strong analytical and critical thinking to untangle unclear issues.
- Quick triage and structure of technical issues when info is missing.
- Experience with cloud-based architecture and distributed systems.
- Programming basics and at least one language (Python/JavaScript/Go).
- Linux/Unix, Bash scripting, and Git familiarity.
- Exposure to SQL or NoSQL and basic queries for investigation.
🎁 Benefits
- Flexible working hours.
- Virtual-first with Bloomreach hubs across three continents.
- 5 paid volunteering days off per year.
- $1,500 professional education budget annually.
- Stock options or RSUs and company performance bonus.
- Company events and supportive culture.
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