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data analytics process improvement excel bi tools dashboards📋 Description
- Support APAC CT customer needs and service delivery
- Maintain SOPs, routing guides, manuals for accounts
- Train internal stakeholders on CT processes and deliverables
- Improve operational controls with KPI visibility
- Identify performance gaps and coordinate CAPA with teams
- Review performance and drive improvement initiatives
🎯 Requirements
- BA/BS student
- Interest in operations and data analytics
- Strong cross-functional collaboration
- Proactive problem solving and communication
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