Related skills
communication crm documentation teamwork📋 Description
- Learn Five9 products and processes
- Understand contact center terminology, processes, and telephony needs
- Help develop docs for the Associate Platform Engineer program
- Apply knowledge in practice and production environments
- Grow toward involvement in client project implementations
- Communicate effectively with stakeholders
🎯 Requirements
- 2+ years of college in CS or related field
- Exposure to a contact center environment is a plus
- Remote work with little supervision; inquisitive and proactive
- Self-starter with strong time management
- Able to manage multiple activities with growth oversight
- Excellent verbal and written communication skills
🎁 Benefits
- 11-week internship program; start early or mid-June
- Fully remote for candidates outside 50-mile radius of San Ramon
- Speaker Series, Intern Buddies, and ERGs support learning
- Real, impactful projects on the Five9 platform
- Inclusive culture with pay transparency during recruitment
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