Related skills
customer success renewals stakeholder management retention📋 Description
- Lead a remote Enterprise Success team (CSMs/TAMs) in EMEA
- Drive attach rate and improve retention metrics
- Oversee renewals, health scores, and CS-sourced SQOs
- Align with product, sales, and support to maximize value
- Build leadership pipeline and talent development
- Ensure high customer satisfaction and strategic partnerships
🎯 Requirements
- Proven leadership in enterprise customer success or account management
- Customer networking, stakeholder and escalation management
- Operational excellence
- Top talent identification, acquisition, development and retention
- Bias for action and speed
- Ability and willingness to use Camunda product
🎁 Benefits
- Remote & Flexible: work from anywhere with setup and time off
- In-person kickoff, team offsites, and Camundi connections budgets
- Health & wellbeing programs and Global wellbeing benefits
- Financial security: retirement and life/disability insurance
- Professional growth: budget for courses and certifications
- Global benefits information available for your country
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