Related skills
saas apis sdk ccaas ipaas📋 Description
- Roadmap CCaaS integrations for Cresta's AI Agent.
- Lead multiple teams to design scalable CCaaS integrations and deliver on schedule.
- Liaise between engineering and customer teams; run discovery sessions.
- Develop MCP/iPaaS strategies for rapid external integrations across verticals.
- Manage external partnerships to accelerate integrations.
- SDK: Define SDK strategy to support developers.
🎯 Requirements
- Technical background or engineering experience; ready to dive into details.
- Project management: coordinate multiple internal and external teams.
- Product leadership: lead technical SaaS products from concept to launch.
- Technical communication: strong verbal/written skills with executives.
- Stakeholder management: build relationships with teams, customers, partners.
- High agency: proactive ownership; comfortable with ambiguity and speed.
Bonus Points:
- CCaaS integrations across channels.
- Experience with iPaaS solutions supporting MCP.
- Developer ecosystem experience (APIs, docs).
- Generative AI protocols: MCP/A2A or similar.
- AI Agent knowledge: understand AI Agents and tool-building.
- SDK development: building or managing SDKs.
- Product strategy for platform/integration products.
🎁 Benefits
- Comprehensive medical, dental, and vision coverage.
- Flexible PTO.
- Paid parental leave.
- Retirement savings plan.
- Remote work setup budget.
- Monthly wellness stipend.
- In-office meals and commuter benefits for onsite staff.
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