Intake Support Specialist

📋 Description

• Build trusted relationships with clients, claimants, and providers via outstanding service.
• Resolve inquiries on service requests, referrals, eligibility, and authorizations.
• Read medical notes and utilization letters; translate jargon into simple steps.
• Adhere to attendance, punctuality, and a flexible schedule including overtime.
• Work from home with a private desk space and reliable internet; company laptop provided.
• Demonstrates clear communication and ability to multi-task across systems.

🎯 Requirements

• High school diploma or GED; 1-2 years related experience.
• Windows-based apps; multi-tasking with dual monitors; data entry.
• Healthcare industry experience preferred.
• Strong critical thinking, problem solving, and communication skills.
• Ability to translate medical notes into simple, step-by-step instructions.

🎁 Benefits

• Healthcare, dental, vision, disability, and life insurance.
• 401(k) contribution, PTO, and paid holidays.
• Wellness resources and recognition programs.
• Company-provided laptop and remote work support.