Related skills
customer service data entry microsoft office scheduling administrative support📋 Description
- Serve as primary contact for prospective clients; log data into case management system.
- Guide clients through intake with empathy and professionalism.
- Manage end-of-case workflow; archive records and finalize closing letters.
- Assist attorneys with scheduling mediations, depositions, and client meetings.
- Hybrid role; acts as office glue for administrative duties.
🎯 Requirements
- High School Diploma or GED required.
- 1–2 years in a phone-based, customer-facing role.
- Excellent verbal communication; calm under pressure.
- Valid Texas driver's license and reliable vehicle.
- Lift up to 25 lbs; light physical tasks.
- Proficiency with Microsoft Office and multi-line phones.
- Ability to quickly learn case management software.
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