Intake Coordinator

📋 Description

• Engage, educate, and qualify members on Surgery Care program benefits.
• Articulate benefits clearly to ensure member understanding.
• Provide inbound/outbound call support for surgery care experiences.
• Deliver world-class Member experience and support metrics for a growing base.

🎯 Requirements

• 1 year of experience in a customer service or sales call center.
• Verifiable ability to influence and guide members.
• Strong teamwork and collaboration skills.
• Critical thinking and problem-solving abilities.
• Excellent English communication (spoken and written).
• Ability to organize work to meet deadlines and handle confidential info.

🎁 Benefits

• Medical, dental, and vision coverage
• Flexible PTO and 13 paid holidays
• 401(k) plan with generous company match
• Mental health and wellness benefits
• Remote home office setup with wired internet