Head of Communications

Warning: Fraudulent Job Adverts Beware of fraudulent activities claiming to represent Insurify. We are not associated with any entities soliciting personal information or payment. The safety of our job seekers is a top priority, and we actively work to prevent such incidents. Insurify will never request sensitive information or payment during the hiring process. Be cautious of text-only interviews, interviews conducted through Microsoft Teams, or suspicious offer letters. Why us? 

Insurify is one of the America’s fastest-growing MIT FinTech startups and has been recognized as one of Inc. 5,000’s fastest-growing private companies in America in 2025, 2024, 2023, 2022 and 2021, Forbes Fintech 50 List for 2023, 2022, and 2021, Forbes Next Billion Dollar Startups of 2022 global and Top 100 InsurTech company. We’re changing the way millions of people compare, buy and manage insurance with artificial intelligence, technology, and superior product design.

Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success.

Join us if you like

• $1.3 Trillion market opportunity
• MIT alumni founders
• Female-led startup
• $130M total funding
• Strong leadership team with experience from many successful startups around the world

Why this role exists

Insurify is scaling from high-growth startup to household brand. We need a leading storyteller to shape our narrative, safeguard our reputation, and amplify our voice with consumers, carriers, employees, and regulators worldwide.

This is a hybrid position that requires candidates to be able to come into our Cambridge, MA office.

What you’ll own

• Brand & narrative strategy – define the corporate story, collaborate on key messages, visual identity across earned, owned, and paid channels.
• Global media relations – cultivate tier-one press and trade relationships; land thought-leadership and product coverage that boosts brand salience and SEO.
• Executive communications – craft speeches, op-eds, investor decks, and social presence for C-suite; prep spokespeople for broadcast and conference stages.
• Issues & crisis management – build a 24/7 playbook for data breaches, regulatory scrutiny, and consumer complaints; run simulations that keep the org battle-ready.
• Internal communications & culture – drive cadence of all-hands, intranet, and video town-halls that keep 350+ teammates informed and inspired.
• Social & content publishing – collaborate on channel mix, editorial calendar, and strategic influencer partnerships to reach shoppers where they research insurance.
• Measurement & optimization – implement dashboards that link share-of-voice, sentiment, and NPS to acquisition KPIs; iterate campaigns via test-and-learn.
• Team leadership – cross functional to start, help leadership instill a high-ownership, data-driven culture.

Who you are

• 10+ years leading communications for high-visibility consumer tech or marketplace brands, progressing from agency account lead to in-house leadership posts.
• Track record shepherding companies through hyper growth, multi-region launches, M&A, IPO-readiness, and public investor relations without reputational missteps.
• Deep relationships with business, tech, and consumer lifestyle media; fluent in shaping coverage that converts users and attracts partners.
• Crisis-tested judgment and mastery of stakeholder mapping, narrative framing, and fast-cycle approvals.
• Experience integrating PR, social, influencer, and content teams under one holistic strategy, backed by metrics (Analytics, Sprout, Meltwater, Brandwatch, or similar).
• Inspiring people leader who attracts, mentors, and retains top talent while collaborating tightly with Marketing, Legal, People, and Product.
• BA/BS in Communications, Journalism, or related field; global exposure and agency pedigree strongly preferred.

Benefits

• Competitive compensation
• Generous stock options
• Health, Dental Coverages
• 401K plan with match
• Unlimited PTO
• Generous company holiday calendar
• Learning & Development Stipends
• Paid Family Leave
• Social impact volunteer time 
• Catered lunches in the office

We are proud to be an Equal Employment Opportunity and Affirmative Action employer.