Sr. Product Designer - Platform & Tools

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Instacart is the leading grocery technology company in North America, helping millions of people get the groceries they need from their favorite local retailers. Our platform connects customers, retailers, and shoppers, making ordering and delivery seamless and efficient. With a mission to create a world where everyone has access to the food they love, we’re innovating to transform how people shop for groceries.

As a Senior Product Designer on the Platform team, you’ll focus on building experiences for our retail partners for our Connected stores team. Focusing on self-serve tooling for FoodStorm, Caper products and Inventory Intelligence, in this role you’ll explore and prototype different ways to create intuitive self-serve experiences for retailers to configure and operate their business and understand their business performance. You’ll partner with other designers, user research, and cross-functional partners to evolve our retailer self-serve tooling experiences to increase customer engagement with personalized and differentiated experiences. Your creativity and design craft will be at the forefront, helping untangle complex problems and systems to deliver simple, polished, and delightful products for our retailers.

Note: This role is remote for PT time zone, since this person will need to collaborate with stakeholders in Australia.

The Connected Stores team empowers retailers to enhance their in-store customer shopping experience. Our vision is to transform the in-store experience, bringing the convenience and personalization users love about online delivery into the store. This is a key strategic area for the company, offering exciting opportunities to develop innovative, 0-to-1 products.

Minimum qualifications

• You have 5+ years of experience in digital product design, with a proven track record of working across both mobile and web platforms
• Demonstrated success in enhancing business metrics through the delivery of clear, effective, and user-centered design solutions
• Exceptional communication skills, excelling in cross-functional collaboration to address and solve complex challenges
• Expertise in visual design, with a keen attention to detail and a solid grasp of WCAG accessibility standards
• Highly adaptable, with experience in reprioritizing projects and strategies to meet the evolving needs of the business
• Proficient in maintaining comprehensive design documentation, ensuring smooth collaboration in both synchronous and asynchronous remote work environments
• Strong portfolio showcasing your problem solving skills, a high level of craft and quality exemplifying a high caliber of design; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role

Preferred qualifications

• Experience working on B2B tools and enterprise software
• Experience with in-store technology such as store associate tooling, restaurant associate tooling
• Experience designing for data and analytics