Related skills
data analysis sql project management jira confluence📋 Description
- Subject matter expert for key operational program areas.
- Co-lead initiatives with objectives, deliverables, and timelines.
- Drive KPIs and SLAs via data gathering and analysis.
- Establish workflows and leverage automation and AI to improve operations.
- Create and maintain detailed documentation of processes and metrics.
- Collaborate with vendor partners to execute and improve day-to-day tasks.
🎯 Requirements
- 2-4 years in a fast-paced tech environment.
- Ability to tie performance to KPIs and SLAs.
- Strong communication and attention to detail; confidentiality.
- PM/CS/AI background; SQL familiarity.
- Experience with Jira, Smartsheets, Confluence.
🎁 Benefits
- Remote role with Flex First policy.
- Base pay varies by permanent location; Canada provinces listed.
- Eligible for equity grant and annual refresh grants.
- Hiring in Ontario, Alberta, BC, and Nova Scotia.
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