Senior Manager, Warehouse Systems & Digitalization- Contractor

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - The Senior Manager of Warehouse Systems & Digitalization is a strategic leader focused on transforming our warehouse operations through technology and process innovation. In this role, you will spearhead the digitization of warehouse processes – designing efficient workflows, reducing manual and paper-based tasks, and implementing modern inventory tracking systems.

Your mission is to build and maintain the digital backbone of our fulfillment operation, from Warehouse Management System (WMS) implementation to barcode/RFID scanning and real-time data capture. You will collaborate closely with the operations team and our product/tech teams to ensure that our warehouse becomes smarter, more data-driven, and ready to scale to additional locations. This is an on-site role at our warehouse facility, where you’ll work hands-on with the team to pilot new technologies and continuously improve the system for peak performance and accuracy.

About the Job

• Lead Warehouse Digitalization: Own the end-to-end strategy for modernizing warehouse operations through tech — from reducing manual workflows to planning systems that scale with future sites.
• Optimize Workflows: Replace paper-based processes with efficient digital workflows across receiving, inventory, packing, and shipping.
• Implement & Manage WMS: Drive selection, rollout, and daily management of a Warehouse Management System to ensure real-time inventory tracking and operational visibility.
• Deploy Barcode/Scanning Tools: Introduce barcode or RFID systems to automate tracking and eliminate human error in inventory handling.
• Integrate Systems: Collaborate with IT/Product to connect WMS with ERPs, order platforms, and internal dashboards.
• Train & Support Teams: Create SOPs, train staff on new tools, and lead adoption efforts on the warehouse floor.
• Drive Continuous Improvement: Use data to track performance, spot inefficiencies, and implement system-driven solutions.
• Pilot New Tech: Explore and test new warehouse technologies (e.g., automation, IoT, wearables) that improve speed, accuracy, or scalability.
• Support Growth: Standardize systems and processes to enable seamless expansion to a second warehouse location.

About You

Minimum Qualifications

• 5+ years in warehouse ops or supply chain with a strong focus on systems or digital transformation
• Hands-on WMS experience — implementation, optimization, and daily management
• Familiarity with barcode/RFID systems and basic systems integration (ERP, APIs, etc.)
• Strong analytical mindset; comfortable using Excel, reports, or dashboards to track performance
• Project management skills with experience leading cross-functional system rollouts
• Effective communicator across warehouse teams and technical stakeholders
• Comfortable in fast-paced, hands-on environments with shifting priorities

Preferred Qualifications

• Led a full warehouse tech rollout (WMS, scanning, automation, etc.)
• Six Sigma, PMP, or related certifications
• BI tool experience (e.g., Power BI, Tableau, Looker)
• Light coding or scripting experience (SQL, Python, etc.)
• Experience supporting multi-location warehouse operations