Sales Development Representative II, Instacart Business

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

Instacart Business is a new and emerging segment that is looking to accelerate its growth by hiring a world-class sales team and getting more businesses ordering supplies and ingredients through our platform. Instacart Business Sales Development Representatives will play a critical role on managing new leads, educating customers on our platform features and offerings, and ultimately getting new businesses to sign up and place their first order(s). Given how nascent this team is, we are seeking someone who is ambitious, curious and interested in rolling up their sleeves to build with us. You’ll thrive if you have excellent communication skills, a strong work ethic, and a proven track record of success in sales or business development. If you are a self-motivated individual with a passion for sales and customer support, we encourage you to apply.

About the Team

The Instacart Business & Supply Chain Team’s vision is to become the leading technology provider for driving growth and efficiency across the food and beverage supply chain. To lay the foundation for our supply chain aspirations, we’ve started by focusing on serving business needs we know best: find more businesses that have flexible spending and unplanned needs for food and beverages and get them to sign up for a free business profile to do their business purchasing. Over the last few years we’ve made our product and services easier for business customers to use and the SDR team’s focus will be on finding more of our best customers, showing them the value of Instacart for their business and making it simple for them to sign up and get started. Beyond this team, we are simultaneously building enterprise-grade products to capture greater share of wallet and pitching solutions aimed further up the supply chain. We are focused not just on meeting business objectives, but on revolutionizing the food supply chain through creativity, perseverance, and collaborative problem-solving.

About the Job

• Prospect and engage Small to Medium Businesses (SMBs) to sign up for an Instacart Business account.
• Use cold calls and emails to identify new opportunities, drive value, and establish meaningful connections with SMBs.
• Strong problem-solving, solution mapping and negotiation skills
• Time management and organizational skills with the ability to prioritize a strong go to market strategy
• Work independently while collaborating with the team to achieve individual and team objectives.
• Flexibility and adaptability to change
• A strong desire to learn and grow in the sales field
• Strong verbal and written communication skills to effectively engage SMBs and convey Instacart Business’ value proposition.
• Partner with leadership to update sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to prospects.

About You

Minimum Qualifications

• Previous experience in a sales or business development role
• Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
• Proven track record of meeting or exceeding sales targets and KPIs.
• Excellent organizational and project management skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic environment.

Preferred Qualifications

• Technical Proficiency: Comfortable with Excel, PowerPoint, CRM systems like Salesforce and adept at conducting data analysis for pipeline building and segmentation.
• Startup Experience: Background in fast-paced, early staged, innovation-driven company settings where agile and responsive strategies are a norm.Track recording of excelling cross functionally and in a high growth climate