People Technology Specialist

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At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

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There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

About the Role:We are seeking a motivated and detail-oriented People Technology Specialist (Integration Focus) to support the integration and reporting needs across our People Technology team. This is an excellent opportunity for someone early in their career to build skills in designing, maintaining, and supporting integrations with various People systems. In this role, you will learn to optimize systems, collaborate with technical experts, and ensure seamless data communication between platforms, while adhering to security and compliance standards.You will join a collaborative team dedicated to driving efficiencies and innovation in People technology, supporting business growth through scalable and reliable technology solutions.

The People LAB team, part of the broader People Services and Delivery group, focuses on delivering impactful technology solutions and process improvements. This dynamic team partners with multiple internal stakeholders to create and maintain integrations, optimize workflows, and support the company's evolving people technology landscape.

• Support in the development and maintenance of integration solutions across People systems.
• Assist with vendor integrations to ensure compatibility and performance across different technologies.
• Collaborate on troubleshooting and improving existing integrations.
• Gain hands-on experience developing real-time and scheduled integrations, ensuring data accuracy.
• Work closely with senior team members and cross-functional teams, such as IT and Engineering, to support integration projects.
• Partner with stakeholders to understand integration requirements and ensure solutions meet business needs.
• Assist with security testing and compliance reviews to maintain system integrity.
• Learn to create and maintain technical documentation, such as integration logic and workflow specifications.
• Support reporting needs by building standard or advanced reports to capture actionable data insights.
• Assist with audit preparations and ensure systems are secure and compliant.
• Support the implementation of workflow automations using tools like APIs or middleware solutions.
• Learn scripting and technical tools to optimize system processes.

Minimum Qualifications:

• 1-2 years of experience in a technical or systems support role (internships or equivalent experience acceptable).
• Basic understanding of People system’s technologies.
• Foundational technical skills, such as:
• Familiarity with APIs, basic scripting (e.g., Python, JavaScript, or equivalent), or automation tools.
• Enthusiasm to learn about integrations and reporting.
• Strong communication and problem-solving skills, with a willingness to collaborate across teams.
• Genuine interest in exploring how technology can improve processes and team experiences.

Preferred Qualifications:

• Bachelor's degree in Information Systems, Computer Science, or equivalent experience.
• Exposure to tools like middleware platforms or API testing tools (e.g., Postman).
• Awareness of integration concepts such as authentication, data mapping, and error handling.
• An eagerness to learn and grow in systems integration and HR technology.

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