Market Strategy & Planning Manager

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - We are looking for a Senior Associate/Manager who will be responsible for driving some of the most important strategic initiatives within our retail business. You will be guiding cross-functional plans to ensure long-term growth & success of our Retail business, and build the retailer go-to-market for your portfolio of initiatives.

About the Team - Our Market Strategy & Planning team is responsible for powering the vision of Instacart’s commercial organization. We shape both our short-term and long-term strategy for building partnerships across retail, growth, and product ecosystems. The Core Experience MS&P team team plays a key role in driving success for the 1,500+ retailers on the Instacart marketplace by:

• Leveraging a deep understanding of the retail and ecommerce spaces and working closely with cross-functional stakeholders to identify new retailer-focused growth opportunities,
• Coordinating with cross-functional partners in Product, Engineering, Data Science, Finance, Marketing, Legal, and other functions to define plans that work for our entire business, and
• Building the materials to enable our partner-facing teams to execute on our goals quickly and at scale.

About the Job

• Drive strategic initiatives with significant impact on our retail partnership. These initiatives include both: (1) new product and business initiatives being developed internally and brought to market across our retail partners, and (2) retailer-specific strategic plans focusing on bringing a high level of support and investment to our partners
• Develop a detailed understanding of Instacart’s evolving suite of products, features and solutions
• Partner closely with cross-functional stakeholders across a number of functions including Business Development, Product, Finance, Marketing, Legal, and Partnerships. Guide cross-functional plans to ensure long-term growth and success across our retailer portfolio.
• Own a portfolio of initiatives and work on multiple workstreams at the same time.
• Develop the go-to-market strategy for your initiatives, build partner-facing communications, lead internal sessions to drive progress, and in collaboration with our Business Development teams, present to select retailers on your initiatives

About You

Minimum Qualifications

• 3-5 years of experience working on cutting-edge challenges in the grocery, retail and/or e-commerce space
• Ability to bring a retailer-focused perspective to bear to influence broader company decision making
• Passion for understanding our retail partners’ businesses and building new partnerships with them
• Ability to use conceptual and analytical skills to tackle challenging problems in uncharted territory and distill complex ideas into clear and compelling stories
• A self-starter who is able to proactively and independently drive progress across multiple stakeholder groups
• Strategic mindset with strong critical thinking skills and ability to craft compelling narratives or business cases
• Strong analytical skills - must be comfortable with quantitative and data-driven analysis
• Strong drive to own and execute strategic growth initiatives

Preferred Qualifications

• Prior experience working in grocery retail or for a multi-faceted marketplace
• Prior experience in Management Consulting or in a fast-paced Corporate Strategy environment