Business Planning Analyst

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role

The Business Planning Analyst plays a key role in managing and streamlining contingent worker budgets, approvals, contracts, and agency relationships to ensure strategic alignment with organizational goals. This position is central to managing resource planning activities, with a focus on ensuring efficient and cost-effective workforce planning during each half-year planning cycle.

About the Team

Enterprise Solutions enables the success of retailers, partners, and their customers through Instacart solutions. We bring together all the retailer-facing teams who help our retailers buy, launch, operate, manage, enhance, and maintain their Instacart Enterprise Platform products. Our mission is to enable our retailers and partners to deliver on their goals for their business and their customers.The Operations & Planning team’s mission is to enable and unlock the Enterprise Solutions Organization’s potential to scale, to grow, and to accomplish. It is our prerogative to help the teams work on the business, so that they can work in the business.

This role reports to the Manager of Operations & Planning. This new team member will collaborate with all the teams within Enterprise Solutions as well as all the teams that Enterprise Solutions coordinates with and the Agencies that we work with who help us with resourcing and tooling.

About the Job

Contingent Workforce Management:

• Oversee the contingent worker budget, ensuring adherence to financial and operational goals.
• Manage approvals for contingent worker requests and assignments.
• Develop and maintain contracts in collaboration with legal and procurement teams.
• Foster and maintain partnerships with staffing agencies, regularly evaluating vendor performance and service quality.

Budget Oversight:

• Monitor and track contingent workforce spending.
• Provide detailed budget analysis and forecasts tied to workforce planning.
• Identify opportunities to optimize cost efficiency and minimize budget variances.
• Work with Strategic Finance to stay in alignment with our goals and adjust based on the changing influx of work throughout the year.

Resource Planning:

• Own and manage biannual resource planning cycles, including the collection, review, and alignment of workforce requirements with teams.
• Collaborate with leadership, Strategic Finance, and other stakeholders to develop accurate resource plans and reports.
• Present recommendations and solutions to solve forecasted shortfalls or surpluses in workforce capacity.

Process Improvement:

• Identify and propose improvements to workforce management processes, including approval workflows, vendor management, and reporting practices.
• Stay informed on industry trends and best practices to incorporate into the organization’s planning efforts.

Stakeholder Collaboration:

• Act as the liaison between internal teams (Finance, Accounting, Procurement, Enterprise Solutions) and external agencies for all contingent workforce-related matters.
• Provide insightful analysis and recommendations to leadership and stakeholders to aid decision-making.

About You

Minimum Qualifications

• 2-3 years of experience in business planning, workforce management, or a similar role.
• Proven experience working with contingent workers, budgeting, or vendor management.
• Strong analytical skills with the ability to interpret and present data effectively.
• Excellent organizational and project management skills to handle multiple priorities.
• Exceptional communication and collaboration abilities to interact with diverse stakeholders.

Preferred Qualifications

• Knowledge of contract negotiation and management.
• Familiarity with budget planning cycles within large organizations.
• Proficiency in relevant tools such as Google Sheets, Monday.com, Jira, or Salesforce.

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