Related skills
customer service leadership operations📋 Description
- Manage 3-4 stores in the DC/Baltimore market.
- Drive top-line sales and store performance.
- Lead hiring, retention and staff development.
- Oversee customer service training and planning.
- Develop diverse teams aligned with local markets.
🎯 Requirements
- 2+ years as a multi-unit regional manager in F&B/retail.
- 2+ years leadership in a customer-service role.
- Ability to hire, coach and develop diverse part-time staff.
- Knowledge of supply chain, P&L, customer service, HR.
- Strong organizational and problem-solving skills.
- Bakery equipment experience a plus.
🎁 Benefits
- Competitive base plus quarterly bonus.
- Medical, dental, vision & pet insurance.
- 401K with company match.
- 2 weeks paid vacation and paid sick time.
- Company laptop and commuter reimbursement.
- Free cookies for employees.
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