Related skills
account management upselling leadership client success cross-selling📋 Description
- Own and deliver Client Success for strategic CPG clients, ensuring impact.
- Build senior-level relationships across client orgs, acting as trusted advisor.
- Lead collaboration with retailer stakeholders to unlock joint value creation.
- Develop strategic insight briefs aligned to client goals.
- Identify upsell/cross-sell opportunities and value-based engagement.
- Lead a small Client Success team with coaching and portfolio oversight.
🎯 Requirements
- Senior, consultative insight experience and passion for client relationships.
- Experience coaching teams and cross-functional collaboration.
- Ability to develop and present insight-led recommendations.
- Strong relationship management with large clients.
🎁 Benefits
- Comprehensive rewards package with flexible working.
- Flexible working hours and your birthday off.
- Access to cutting-edge technology and a nimble feel.
- Inclusive culture with networks across diversity groups.
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