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crm customer service lead generation📋 Description
- 360 Inside Sales across full sales cycle.
- Handle inbound calls, emails, and webchats; nurture leads.
- Provide accurate product, subscription, and policy information.
- Resolve issues; escalate complex queries.
- Maintain detailed CRM records of interactions.
- Collaborate with teams; monitor market trends.
🎯 Requirements
- Fluent in English and French.
- 1-3 years outbound sales or related experience (B2C/DTC).
- Familiarity with lead generation tools and data management.
- Excellent verbal and written English and French.
- Knowledge of full sales cycle and pipeline management.
- CRM software familiarity; Google Docs desirable.
🎁 Benefits
- Commission structure based on performance vs target.
- Friendly, welcoming office environment.
- Full product training.
- On-site gym and social facilities.
- 21 days annual leave plus bank holidays increasing to 25 days with tenure.
- Annual special events.
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